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KB38279: The MDS Services Simulator Package closes suddenly after opening on Microsoft Windows 7


Community Admin

• Strategy


SYMPTOM: 
In order to use the Blackberry simulator is necessary to run the MDS Services Simulator Package. Just after installing the MDS Services Simulator Package on Windows 7 and trying to launch it by the first time, a GUI similar to a command line terminal starts opening and closes suddenly without any error message.
 
CAUSE:
The folder permissions of the MDS Services Simulator Package were not applied correctly by the installation process. 
 
ACTION:
Grant the Full Control permission for the user who is trying to launch the MDS Services Simulator Package. By default this folder is located on Drive:\Program Files\Research In Motion\BlackBerry Email and MDS Services Simulators 4.1.2\MDS
 
 

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NOTE: 
This issue has been seen so far only on Microsoft Windows 7.  
 
REFERENCE 
Refer to the following technical note to know about how to configure Blackberry simulator:

  • KB19390 - How to set up a Blackberry simulator to access the MicroStrategy Mobile 8.1.x application.

   
Third Party Software Installation:
WARNING:
The third-party product(s) discussed in this technical note is manufactured by vendors independent of Strategy. Strategy makes no warranty, express, implied or otherwise, regarding this product, including its performance or reliability.
 
 
 
 


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Knowledge Article

Published:

June 1, 2017

Last Updated:

June 1, 2017