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KB38353: "Different password is used by another connected data source." Error message appears when connecting to a three-tier project source in MicroStrategy Developer 10.x


Stefan Zepeda

Salesforce Solutions Architect • Strategy


When attempting to connect to a project source in MicroStrategy Developer 10.x after an upgrade,  the following error message appears: Different password is used by another connected data source

SYMPTOM:
When attempting to connect to a project source in Strategy Developer 10.x after an upgrade,  the following error message appears.

ka02R000000kVfvQAE_0EM440000002DSd.png

 
Sample Code/Error
Different password is used by another connected data source. If you are sure that this is a new password and want to use this new password to login, please disconnect that data source.
CAUSE:
One possible cause is that the project source became inconsistent.
ACTION:
Open Strategy Desktop and within the project source in question, right click and select delete as shown in the image below:
 

ka02R000000kVfvQAE_0EM440000002DSi.png

Close  and re-open Strategy Desktop to recreate the three-tier project source using the correct username and password.


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Knowledge Article

Published:

May 29, 2017

Last Updated:

May 29, 2017