KB38382: "MNet::SocketAddress::ConvertDottedStringToOctets() - FAIL. The input parameter is not an Internet Protocol dotted address: domain" error message appears in the DSSErrors.log when sending email subscriptions in MicroStrategy Distribution Services

SYMPTOM:
 
When sending an e-mail subscription to a recipient whose e-mail domain contains a "-", for example user@domain-name.com, the following error message is captured in the DSSErrors.log:
 
 

MNet::SocketAddress::ConvertDottedStringToOctets() - FAIL. The input parameter is not an Internet Protocol dotted address: domain

 
 
It can be noted that the subscription is received successfully, in spite of these errors.
 
STEPS TO REPRODUCE:

1. Create a contact for a user with "-" in the email domain name. Example: user@domain-name.com
2. Send a report via email to that user in Web.
3. Note the presence of the above error in the DSSErrors.log file.
4. The desired output is generated and received by the user in question, despite the presence of this error message in the log file. 

CAUSE:
 
This is a known issue in Strategy Distribution Services 9.2.x.
 
ACTION:
 
This issue has been addressed in Strategy 9.3.1. Upgrade to take advantage of this fix.