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KB38383: How do you find the name of the project a user is logging in and out of from the DSSErrors.log or User Trace when it only says "project" followed by a number?


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This article explains how to map user login to a project ID seen in the DSSErrors.log or User trace.

QUESTION
How to map user login to a project ID seen in the DSSErrors.log or User trace?
When a user logs into a project the project is displayed as a number in the DSSErrors.log or the User trace.


[HOST:XXX-XXXX][PID:8148][THR:10196][Kernel][Warning] MsiUserSession::IncrementProjectSessionCount: Admin user login to project 0. Do not increase Project-User level session count
[HOST:XXX-XXXX][PID:8148][THR:10196][Kernel][Warning] MsiUserSession::LoginToProject: Admin user login to project 0. Do not increase Project level session count

[HOST:XXX-XXXX][PID:8148][THR:2768][Kernel][User Trace] User Administrator logs out from project 0 in session 012B93A94D74E3896CDAAEA1D92A9B96
[HOST:XXX-XXXX][PID:8148][THR:6024][Kernel][User Trace] User Administrator logs out from project -1 in session 012B93A94D74E3896CDAAEA1D92A9B96

ANSWER
During the restart of the Intelligence Server a Server dump is written. It contains the information how the project IDs are mapped to the project name:

[HOST:XXX-XXXX][PID:8148][THR:9104][Kernel][Error] StartUpManager::LoadServerDef(): LogDBInfo failed with HResult = -2147467262.   Continue the process.
[HOST:XXX-XXXX][PID:8148][THR:9104][Kernel][Info] --------------------- Dump ServerDef -- begin ---------------------
...
[HOST:XXX-XXXX][PID:8148][THR:9104][Kernel][Info]  PrintServerDef: ---------- Info for Project 0: begin ---------
[HOST:XXX-XXXX][PID:8148][THR:9104][Kernel][Info]  PrintServerDef: Project Info - Name: Strategy Tutorial, Project load flag:Active, Metadata version:6.

In this scenario "Project 0" corresponds to "Strategy Tutorial".
Note, in the traces above "Project -1" will be occur when the user connects in a three-tier project source.
 
 
 


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Knowledge Article

Published:

March 31, 2017

Last Updated:

March 31, 2017