KB38489: When exporting to PDF, the URL on resulting PDF and default file name when saving are incorrect in MicroStrategy Web 9.x.

SYMPTOM:
This issue can be reproduced in Strategy Tutorial by following the below steps:
 
1.  In Web, navigate to Shared Reports>Subject Areas>Enterprise Performance Management.
2.  Click "PDF" under the Icon for the Enterprise Performance Management Dashboard to export to PDF.  Or, export to PDF from Edit or Interactive modes.
3.  After PDF is generated, notice that there is no report name in the URL. 
 

 
4.  Click the Save icon.  Notice the default file name is incorrect.
 

 
5.  Cancel, and click the "PDF" button again to export the same dashboard.   Now, the URL and file name appear correctly 
 

 
 
CAUSE:
This is a known issue in Strategy 9.x.
 
ACTION:
Contact Strategy Technical Support for an update on the status of this issue.
 
WORKAROUND:
Executing the document a second time using the PDF icon allows the correct report name to be generated. Additionally, the end user can apply the following change on her/his machine to disable PDF reader to open within the browser:

• Run the installed Adobe Reader. 
• Click on Edit in the menu bar.
• Then click on 'Preferences' at the bottom of the list.
• Click on the 'Internet' category on the left-hand side.
• Uncheck the check box for Display PDF in Browser.