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KB38503: "License Manager failed to generate the activation file because the permission is denied" error occurs when activating MicroStrategy Intelligence Server Universal via MicroStrategy License Manager 9.x on a Linux machine


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This Knowledge Base article covers a scenario related to the activation of MicroStrategy Intelligence Server Universal via MicroStrategy License Manager 9.x on a Linux machine

SYMPTOM:
Users get the following error when activating Strategy Intelligence Server using Strategy License Manager 9.x in a Linux environment:
 

ka04W000000OedRQAS_0EM4400000029xa.png

 


"License Manager failed to generate the activation file because the permission is denied"

CAUSE:
One possible cause is that activation.xml file has restricted access permissions.
 
ACTION:
Verify and change the access permissions on the activation.xml file
 
 
38503


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Knowledge Article

Published:

June 8, 2017

Last Updated:

June 8, 2017