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KB38595: “Report contains unanswered, unsupported prompts” error is seen when running a report or document on iPad in MicroStrategy Mobile 9.4.x


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This document discusses about the “Report contains unanswered, unsupported prompts” error on iPad.

SYMPTOM:
When attempting to run a Report Services Document or grid report on iPad/iPhone, the report fails with the following error: 


Report contains unanswered, unsupported prompts

 
This report runs fine in Desktop and Web.
 
CAUSE:
Only element prompts, hierachy prompts and value prompts (including date/time prompts, numeric prompts, text prompts and big decimal prompts) are currently supported in Strategy Mobile 9.4.x . Unsupported types include: attribute qualification prompts, metric qualification prompts, object prompts and level prompts. 
 
ACTION:
Object prompts and hierarchy prompts are supported beginning in Strategy Mobile for iOS 10.0. Upgrade to this or a higher version to take advantage of this feature.
 


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Knowledge Article

Published:

April 10, 2017

Last Updated:

April 10, 2017