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KB38606: How to disable the /CIFS folder in Sharity to prevent the system from hanging


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When installing Sharity, the user is prompted to choose a directory where the "Network Browser" is mounted.

Sharity is a third-party application that allows the mounting of Windows UNC (Universal Naming Convention) paths on a UNIX machine. It facilitates the delivery of files from an Intelligence Server running in UNIX/Linux to a Windows file server. For additional information on Sharity setup and configuration, refer to the following Strategy Knowledge Base Document:
 
KB36183: How to deliver files generated through Distribution Services from an Intelligence Server running in UNIX/Linux to a Windows file server in Strategy 9.2.0
 
When installing Sharity, the user is prompted to choose a directory where the "Network Browser" is mounted. The default choice is /CIFS. CIFS stands for Common Internet File System. The /CIFS directory serves the same purpose as "Network Neighborhood" does in Windows. Along with being the entry point for browsing the network, the /CIFS directory also allows the user to automatically mount a network share path if the name of the server and shared directory is known. However, choosing the default /CIFS directory can severely degrade system performance as it searches for network neighbors and cause the system to hang.
 
Strategy recommends disabling /CIFS during Sharity installation. When installing Sharity, the user is prompted to specify a "NETWORK BROWSING DIRECTORY":
 


---------------------------------------------------------------------------
NETWORK BROWSING DIRECTORY
Sharity provides a network browser similar to the Windows Network Neighborhood.
Where do you want to mount this browser? 
If you don't want the browser, answer none (without the quotes).
---------------------------------------------------------------------------
Default answer: /CIFS

 
By answering none, the network browser will not be mounted. If Sharity has already been installed with /CIFS as the "NETWORK BROWSING DIRECTORY", Strategy recommends uninstalling Sharity followed by reinstalling it with the none option.
 
Third Party Software Installation:
WARNING:
The third-party product(s) discussed in this technical note is manufactured by vendors independent of Strategy. Strategy makes no warranty, express, implied or otherwise, regarding this product, including its performance or reliability.


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Knowledge Article

Published:

April 25, 2017

Last Updated:

April 25, 2017