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KB38685: What logs are created when diagnostics are enabled for MicroStrategy Office in 9.x and 10.x


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• Strategy


After enabling diagnostics logging options in MicroStrategy Office following logs will be created: MWSJavaLog***.log and moilog.***

In Strategy Office, the following diagnostic logging options are available and helpful for troubleshooting Strategy Office issues: 
 

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1. Full Web Services errors
2. Diagnostics
 
For more information on how to enable Strategy Office diagnostics logging please, see the following technical note:
 KB13992: How to enable logging in MicroStrategy Office 9.x and 10.x
 
After enabling each of these logging options the following logs will be created:
 
1. Full Web Services errors
 
This allows for more in depth logging in the "MWSJavaLog" under Web Services directory.
 
2. Diagnostics
 
This creates the Strategy Office log as "moilog" in the location specified in the Strategy Office Configuration > General > Diagnostics for "Enable logging".
 
 


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Knowledge Article

Published:

June 21, 2017

Last Updated:

June 21, 2017