SYMPTOM:
The following error message appears when trying to start remotely the Strategy Intelligence Server Windows Server:
Windows could not start the Strategy Intelligence Server on XXXXXXX. For more information, review the System Event Log. If this is a non-Strategy sevice, contact the service vendor, and refer to service-specific error code -1.
CAUSE:
In this specific scenario, the operational system account used for starting the Strategy Intelligence Server remotely does not have enough privileges for handling services on the remote machine.
ACTION:
Contact the operational system administrator in order to add the referred Windows Account into the local administrators group.
NOTE:
According to the Installation and Configuration Guide under the section 2. Installing Strategy on Windows, the the user account used to run Intelligence Server must have full administrator privileges for the local machine. If the administrator default privileges have been modified for the user account, connection errors can occur. For example, if the user account is denied access to the DSN accessed by Intelligence Server, Intelligence Server connection fails.
