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KB38992: Silent install of MicroStrategy fails with 'ResultCode=-5' recorded in install.log file


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• Strategy


This article explains potential root cause if the 'ResultCode=-5' during a silent installation.

SYMPTOM

When trying to execute a silent install of Strategy 9.x and later, the installation does not complete successfully. The following entry is recorded in the install.log file:


Version=v7.00

File=Log File

ResultCode=-5

 
The following technical note explains what is meant by the ResultCode:KB10711: How to read the setup.log file and ResultCode descriptions after a silent installation of MicroStrategy
 

CAUSE

In this case, the 'ResultCode=-5' corresponds to an error of 'File does not exist'. When executing the command for a silent install, the user must specify the name and location of a setup.iss file. If the file name or path is incorrect, the installation will fail with the 'ResultCode=-5'.
 
 

ACTION

Ensure that the silent install command is executed with the correct path and filename of the setup.iss file.
 


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Knowledge Article

Published:

June 13, 2017

Last Updated:

June 13, 2017