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KB39013: A grid header background color changes from no fill to white when headers are locked in MicroStrategy Web 9.x


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• Strategy


A grid header background color changes from no fill to white when headers are locked in MicroStrategy Web

SYMPTOM:
In a grid header that has no fill color, the fill color changes to white when the grid headers are locked in Strategy Web 9.x.
 
STEPS TO REPRODUCE:
1. Create a report with Category and Revenue.
2. Create a Report Services document and change the backround of the detail header section to Dark Red, or another noticeable color.
3. Add the report from step 1 as a grid to the Detail Header section.
4. Set the all headers and values to have no fill so that they display the dark red backround, as shown below.
 

ka04W000000OdsVQAS_0EM4400000027JC.png

5. Lock the row and column headers.  Notice how the fill color for the headers changes to white.
 

ka04W000000OdsVQAS_0EM4400000027J2.png

 
 
CAUSE:
This is a known issue with Strategy Web 9.x.
 
ACTION:
This issue is fixed in Strategy 10.x.Please upgrade to take advantage of the fix.
 
WORKAROUND:
Manually set the fill color of the cells to be the same color as the background.
 
 


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Knowledge Article

Published:

June 15, 2017

Last Updated:

June 15, 2017