KB39045: "RFC_ERROR_SYSTEM_FAILURE: An exception occurred that was not caught" Error occurs while trying to fetch the list of SAP BW cubes in MicroStrategy Desktop 9.X:

Salesforce Solutions Architect • Strategy

SYMPTOM:
While trying to fetch the list of cubes from the Cube Catalog, the following error message is displayed:

Error in accessing information from the external data source (Database Instance: , Error: ExecCubeQuery failed. MDX Catalog read failed. Error type: JCO layer error. JCOCatalog.fetchCubes failed. Java.lang.Exception: Error during fetching Cubes Exception during Bapi Exception: com.sap.mw.jco.JCO$Exception: (104) RFC_ERROR_SYSTEM_FAILURE: An exception occurred that was not caught.

CAUSE:
This error message means that a sub-module in the FRC Adapter Module is having a run time error but does not have error handling capabilities. One possible cause of this is inappropriate security and rights settings.

ACTION:
Consult with your Cube Administrator or contact SAP support about troubleshooting the java connection layer.

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Knowledge Article

Published:

June 7, 2017

Last Updated:

June 7, 2017