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KB39078: "[Internal System Error : Exception detected in XMLRequest]" error message appears when an Address Name for File Location or E-mail Addresses is too long in the preferences of MicroStrategy Web


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"[Internal System Error : Exception detected in XMLRequest]" error message appears when an Address Name for File Location or E-mail Addresses is too long in the preferences of MicroStrategy Web.

SYMPTOM:
The following error message appears when trying to save a File Location with a long Address Name in the Web preferences:
 

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Sample Code/Error
(Internal System Error : Exception Detected in XMLRequest :: Execute.  TableFactory cannot SetCellData().  String 'LOCAL_FILE_PATH' doesn't fit in cell with precision 51.)
 
 
CAUSE:
This is a known issue in Strategy 9.x.
 
ACTION:
Contact Strategy Technical Support for an update on this issue. 
 
WORKAROUND:
Shorten the Address name and then save, the file location should be saveable with the new name.  After it is saved, edit the Address Name again to the original name.  It will accept the change. 
 
 
 


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Knowledge Article

Published:

June 15, 2017

Last Updated:

June 15, 2017