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KB39387: Zoom level is lost after saving ESRI/Google Map Report or Report Service Document in MicroStrategy Web 9.4.1 and above.

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• Strategy

Zoom level is lost after saving ESRI/Google Map Report or Report Service Document in MicroStrategy Web 9.4.1 and above.

SYMPTOM:
Currently, users cannot save a zoom level for GIS Connector Map Report or Report Services Document in Strategy Web 9.4.1 and above for either ESRI Map or Google Map.
 
If user set the zoom level to certain state "Nebraska" for example,

ka04W000000OaWqQAK_0EM4400000027GB.png

 
After saving the report, and re-open it, the zoom level become default and the US country level map loads again.  

ka04W000000OaWqQAK_0EM4400000027GD.png

 
CAUSE:
This has been logged as an enhancement so the zoom level is saved on report properties.  
 
ACTION:
Strategy will continue to investigate and post updates as soon as they are available.
KB39387

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Knowledge Article

Published:

May 22, 2017

Last Updated:

November 12, 2018