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KB39411: "Cube instance XXXX cannot be loaded into memory due to error -2147072546. Cube command failed with error -2147072540" error is seen when trying to publish a cube in MicroStrategy Developer 9.x-2021 Update 1


Stefan Zepeda

Salesforce Solutions Architect • Strategy


"Cube instance XXXX cannot be loaded into memory due to error -2147072546. Cube command failed with error -2147072540" error is seen when trying to publish a cube in MicroStrategy Developer 9.x-2021 Update 1

SYMPTOM

When trying to publish an Intelligent Cube via Strategy Developer 9.x-2021 Update 1 in a clustered Intelligence servers environment, the following message is seen.
 
Sample Code/Error
Cube instance XXXX cannot be loaded into memory due to error -2147072546.
Cube command failed with error -2147072540
 

CAUSE

The storage for Intelligent Cubes was not setup properly. Depending on location set at the project level, one or none of the Intelligence server nodes will be able to access the cube files.
 

ACTION

Make sure that the storage location for each project is setup properly. This setting is located under Project Configuration > Intelligent Cubes > General > Intelligent Cube file directory
  


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Knowledge Article

Published:

April 11, 2017

Last Updated:

April 11, 2017