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KB39512: The Time Series widget does not display totals on the iPad with MicroStrategy Mobile 9.4.x and 10.x


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• Strategy


This technical note article describes a limitation of the Time Series widget for MicroStrategy Mobile where if the totals are enabled for the underlying graph, the widget still will not display the totals.

SYMPTOM:
Users setup a Time Series widget to run on the iPad against Strategy Mobile 9.2.1. The widget is based off a graph that is configured to show subtotals.  However the widget on the iPad doesn’t show the totals, like shown below.
 

ka04W000000OfRCQA0_0EM440000002AKH.jpeg

 
Notice there is no subtotal on the widget.

ka04W000000OfRCQA0_0EM440000002AKJ.jpeg

 
STEPS TO REPRODUCE:
Follow these steps to reproduce in a Strategy Tutorial project.

  1. Create a report with Month on the rows, Category on the columns, and any metric.
  2. Convert the report into a document.
  3. Right Mouse Click (RMC) on the grid and select Edit totals. Add Grand Totals. Notice a total column appears at the right and a total row appears at the bottom.
  4. Display the grid as a Vertical Line – Absolute. The total will not be graphed.
  5. RMC on the graph. Go to Format Graph > Advanced > Show subtotals. Now the total is displayed in the graph.
  6. RMC on the graph. Go to Properties and Formatting > Widget, apply the Mobile Time Series widget.
  7. Save and run on the iPad using the Strategy Mobile 9.4.x or 10.x client.  Notice that the total doesn't show up.

CAUSE:
This is a current limitation of the Mobile Time Series widget in Strategy Mobile 9.4.x or 10.x.
ACTION:
Currently this issue is still being reviewed for feasibility by our Technology team and it is not scoped for any upcoming scheduled Strategy release.
WORKAROUND:
The total can be calculated by a derived metric. The derived metric will be displayed in the Time Series widget correctly.
 
 


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Knowledge Article

Published:

April 17, 2017

Last Updated:

April 17, 2017