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KB39821: Statistics not logging with Error in Statistics.log that table infrastructure not correct in MicroStrategy Enterprise Manager 9.x


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• Strategy


When setting a Unix/Linux OS-based  Intelligence Server to collect statistics in MicroStrategy 9.x, the statistics are not being logged. When enabling statistics trace logging, the error below shows up in the trace:

SYMPTOM:
When setting a Unix/Linux OS-based  Intelligence Server to collect statistics in Strategy 9.x, the statistics are not being logged. When enabling statistics trace logging, the error below shows up in the trace:
 
Sample Code/Error
TRACE:MsiStatistics::UpdateInBoxActStats: Internal table structure error; Session ID = 1141E7B411E132CE1EC600802F27A54F.
 
 
CAUSE:
 
A possible cause is the that ODBC.ini file does not have the proper connection (missing the section) to the statistics database.
 
ACTION:
 
Make sure that ODBC.ini file is setup correctly with the section available for the statistics database used.
  
 


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Knowledge Article

Published:

May 13, 2017

Last Updated:

May 13, 2017