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KB39863: The "Generate URL" button is grayed out when trying to generate a mobile configuration URL on MicroStrategy Mobile 9.x and 10.x


Community Admin

• Strategy


Cannot generate a mobile configuration URL with localhost as the server name in MicroStrategy Mobile 9.x or 10.x.

SYMPTOM:
When attempting to generate a mobile configuration URL on the Strategy Mobile Configuration 9.x page, administrators may find that the "Generate URL" button is grayed out as seen below.
 

ka04W000001MKqBQAW_0EM440000002AJx.jpeg

 
CAUSE:
This is designed behavior. Localhost server names are not valid when executed on a Strategy Mobile Application. Thus, entries of "localhost" are not permitted as a Server name.
 
ACTION:
Input the fully qualified server name IP address the Mobile Server for the Strategy Mobile Application to access. Once a server name has been correctly entered, the "Generate URL" button will now be available for use.

ka04W000001MKqBQAW_0EM440000002AJv.jpeg

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Knowledge Article

Published:

April 6, 2017

Last Updated:

April 6, 2017