KB401119: The error “No server defined. You can add a server at Preferences” shows when trying to Add data from a Server using MicroStrategy Desktop if the Web Server being used is using Windows authentication as the default authentication

SUMMARY:
This issue has been classified as a defect by Strategy.  The impact is in the Strategy Desktop 10.5 and 10.6 product. A solution/code fix for this issue is available in a future release. A workaround is available in the current document.
SYMPTOM:
Starting in Strategy Desktop 10.5, Windows Authentication can be used to connect Desktop to a Web Server. However, when trying to add a dataset from the server or trying to upload a dashboard, the error “No server defined. You can add a server at Preferences” shows, even if the connection to the server was successful.

STEPS TO REPRODUCE:

1. Configure Strategy Web for Windows authentication in IIS following the steps in tech note KB205622.
2. In the Web Administrator page, go to Intelligence Servers – Default properties and enable Windows and Standard authentication and make Windows the default.

1. Under Project List, set this setting to "Log in, then show the projects accessible by the supplied login".

1. Connect to the above server in Strategy Desktop 10.5, test the connection and notice it connects successfully.

1. Attempt to "Add Dataset from Server" and notice the error appears that there is no server connected shows.

CAUSE:
This is a known issue in Strategy Desktop 10.5 and 10.6.
ACTION:
This issue has been addressed in Strategy Desktop 10.7 and above. Upgrade to the latest version to take advantage of the fix.
WORKAROUND:
There are two possible workarounds for this issue:

1. Set the default authentication to Standard.
2. Set the Project list setting to be “Show all the projects connected to the Web Server before the user logs in”.

KB401119 KB401119