EducationSoftwareStrategy.com
StrategyCommunity

Knowledge Base

Product

Community

Knowledge Base

TopicsBrowse ArticlesDeveloper Zone

Product

Download SoftwareProduct DocumentationSecurity Hub

Education

Tutorial VideosSolution GalleryEducation courses

Community

GuidelinesGrandmastersEvents
x_social-icon_white.svglinkedin_social-icon_white.svg
Strategy logoCommunity

© Strategy Inc. All Rights Reserved.

LegalTerms of UsePrivacy Policy
  1. Home
  2. Topics

KB40236: Email subject containing Asian language characters do not display correct after the subscription is delivered to recipients in MicroStrategy Distribution Services 10.x


Community Admin

• Strategy


Email subject containing Asian language characters do not display correct after the subscription is delivered to recipients in MicroStrategy Distribution Services 10.x

SYMPTOM:
Email subject containing Asian language characters (such as Chinese, Japanese, Thai) do not display correct after the subscription is delivered to recipients in Strategy Distribution Services 10.x, as shown below:
 

ka04W000000OeN4QAK_0EM4400000029lV.jpeg

 
CAUSE:
By default, Email subject is encoded as US-ASCII in Strategy Distribution Services.
 
ACTION:
In Strategy Developer, login to 3-tier project source, in Administration > Delivery Manager > Devices, edit the email device, in Device Editor, click "Option", uncheck the option "Use US-ASCII for Subject, Attachment Names and Display Names" and click "OK", as shown below:
 

ka04W000000OeN4QAK_0EM4400000029lR.jpeg

 
The Email subject will be delivered correctly as shown below:
 

ka04W000000OeN4QAK_0EM4400000029lT.jpeg

 
 


Comment

0 comments

Details

Knowledge Article

Published:

June 11, 2017

Last Updated:

June 11, 2017