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KB40330: Error: "please provide a valid physical address" received when adding an address to a user in MicroStrategy Command Manager 9.x and 10.x


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Error: "please provide a valid physical address" received when adding an address to a user in MicroStrategy Command Manager 9.x and 10.x

SYMPTOM:
 
A user runs a Command Manager script to add an address to a user. When running the script, they receive an error, "please provide a valid physical address". However, the physical address is correct.
 

ka04W000000OgjwQAC_0EM4400000029kg.png

 
CAUSE:
 
The option for “Allow and append user entered path" must be checked for the ADD ADDRESS script to work when the delivery type is a file device.
 

ka04W000000OgjwQAC_0EM4400000029kd.png

 
ACTION:
 
Check the option for "Allow and append user entered path" and the error will go away.
 
 
 
 


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Knowledge Article

Published:

June 12, 2017

Last Updated:

June 12, 2017