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KB40385: "You will need to re-activate your installation using License Manager with the correct number of processors." when changing the number of CPUs used via processor affinity.


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• Strategy


SYMPTOM:
 
When adding CPUs from processor affinity through the Intelligence Server Service Manager, the following error message appears:
 

ka04W00000148WLQAY_0EM4400000029lS.png

 
Sample Code/Error
The number of processors selected is more than the number of processors deployed. This will deactivate your installation. You will need to re-activate your installation using License Manager with the correct number of processors.
 
CAUSE:
 
When the number of CPUs being used changes, the installation needs to be re-activated to reflect the correct number of CPUs being used.
 
ACTION:
 
Re-activate the installation through License Manager.
 
 


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Knowledge Article

Published:

May 23, 2017

Last Updated:

May 23, 2017