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KB40394: File subscription "User selected location" is not reflecting the physical address in the name in MicroStrategy Distribution Services 9.x.


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• Strategy


A user sets up a new file location with a sub-folder in MicroStrategy Web using Distribution Server, the name of the file location is not identifiable.

SYMPTOM:
 
A user sets up a new file location with a sub-folder in Strategy Web using Distribution Server, the name of the file location is not identifiable.
 
STEPS TO REPRODUCE:
 
1. Create a File-based subscription with the a custom location as shown in the image below. Save the subscription.

ka04W000000OelBQAS_0EM4400000029lB.png

 
2. Create a new File-based subscription and the previous location created above is shown below with no distinguishable name.

ka04W000000OelBQAS_0EM4400000029lC.png

 
CAUSE:
 
When creating the File-based subscription in web there is not an option to create the name for the specific Contact.
 
ACTION:
 
Using Strategy Developer, the contact 'Address Name' can be changed manually to the desired results.
 
A Enhancement Request has been log to give a name for the contact created in web. Strategy will continue to investigate and post updates as soon as they are available.
 
 
WORKAROUND:
 
Create the location for the file based subscription by selecting the "location:" button and an option to create the Name for the location can be shown as below.

ka04W000000OelBQAS_0EM4400000029l5.png

 
Strategy Web will show the Address Name and not the Physical Address as shown in the image below:

ka04W000000OelBQAS_0EM4400000029lA.png

 
Strategy Developer will show the information below for the contact as shown in the image below:

ka04W000000OelBQAS_0EM4400000029l8.png

 
 
 
 


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Knowledge Article

Published:

June 7, 2017

Last Updated:

June 7, 2017