EducationSoftwareStrategy.com
StrategyCommunity

Knowledge Base

Product

Community

Knowledge Base

TopicsBrowse ArticlesDeveloper Zone

Product

Download SoftwareProduct DocumentationSecurity Hub

Education

Tutorial VideosSolution GalleryEducation courses

Community

GuidelinesGrandmastersEvents
x_social-icon_white.svglinkedin_social-icon_white.svg
Strategy logoCommunity

© Strategy Inc. All Rights Reserved.

LegalTerms of UsePrivacy Policy
  1. Home
  2. Topics

KB40486: Whilst modifying the MicroStrategy installation the error: "MISSING: Microsoft Visual C++ 2005 64-bit Runtime or MISSING: Microsoft Visual C++ 2005 32-bit Runtime" occurs in MicroStrategy 9.x or 10.x.


Community Admin

• Strategy


This KB addresses an issue seen with identifying Microsoft Visual C++ when trying to install MicroStrategy 9.x or 10.x.

SYMPTOM:
Whilst modifying the Strategy installation via Control Panel > Add/Remove Programs the following error occurs in Strategy 9.x:

ka04W000000OhosQAC_0EM440000002HO8.jpeg

 
CAUSE:
The issue occurs because Strategy cannot find the Microsoft Visual C++ 2005 64-bit Runtime/32-bit Runtime either because is missing or corrupted.  
 
ACTION:

  1. Within the Strategy installation folder locate the \Installations\Utilities\3rdParty\vcredist  folder  and install the 'Microsoft Visual C++ 2005 Redistributable' component  (vcredist_x64.exe or vcredist_x86.exe executable respectively for 64 bit or 32 bit Windows OS).
  2. Within the Strategy installation folder locate the \Installations\Utilities\3rdParty\vspias folder  and install the 'Microsoft Primary Interoperatability Assemblies 2005' component ( VS_2005_PIA.msi file from).
  3. Re-run the Strategy installation again via Control Panel > Add/Remove Programs.
  4. If the issue still occurs, run the setup.exe from Strategy 9.x.x Installation folder as shown below:


 

ka04W000000OhosQAC_0EM440000002HNy.jpeg

Comment

0 comments

Details

Knowledge Article

Published:

April 11, 2017

Last Updated:

April 11, 2017