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KB40823: "Network: Failure to communicate with MicroStrategy Intelligence Server" errors are reported when running MicroStrategy Command Manager 10.x outlines which affect schema objects.


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When running multiple outlines together in MicroStrategy Command Manager 10.x which create, modify, delete or update schema objects in projects, users might see the error "Network: Failure to communicate with MicroStrategy Intelligence Server"

SYMPTOM:
When running multiple outlines together in Strategy Command Manager 10.x which create, modify, delete or update schema objects in projects, users might see the following errors:

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Sample Code/Error
Network: Failure to communicate with Strategy Intelligence Server.
Object variable or With block variable not set
Task(s) execution completed with errors.
CAUSE:
One possible cause of this issue is due to available memory limitations when launching Strategy Command Manager 10.x. 
ACTION:
Strategy Command Manager 9.x can be launched with lower reserved memory than the default of 1024 Mb which can lead to better performance for schema operations. This can be done by launching Strategy Command Manager 9.x from the command line using the -Xmx parameter. For instance, to launch with 728 Mb reserved memory, the following syntax can be used:
cmdmgrw -Xmx728M
Depending on the outlines being used, lowering the reserved memory up to 256M should be okay to run Strategy Command Manager 10.x.


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Knowledge Article

Published:

April 24, 2017

Last Updated:

April 24, 2017