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KB40864: User receives "MIME Version 1.0" message when attempting to export a grid report to Excel using Internet Explorer in MicroStrategy Web 9.x


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User receives "MIME Version 1.0" message when attempting to export a grid report to Excel using Internet Explorer in MicroStrategy Web 9.x

SYMPTOM:
 
A user receives the error message shown below when exporting to Excel using Internet Explorer for Strategy Web 9.2.1. This message appears in a browser window along with the XML data for the report.
 

ka04W000000Og1hQAC_0EM44000000273F.jpeg

 
Sample Code/Error
MIME- Version: 1.0 X-Document-Type: Workbook content-type: multipart/related; boundary="sheet-boundary" -- sheet-boundary content-location:
file:///C:/temp/book.htm content-transfer-encoding: quoted-printable content-type: text/html; charset="unicode" --sheet-boundary content location:
file:///C:/temp/sheet1.htm content-transfer-encoding: quoted-printable content-type: text/html; charset="unicode"
 
 
CAUSE
 
It has been found that this issue can be caused by a setting in Internet Explorer and not by Strategy Web 9.x.
 
ACTION:
 
Enable "automatic prompting for file downloads" in the Internet Explorer security settings.

ka04W000000Og1hQAC_0EM44000000273A.png

 
 
 


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Knowledge Article

Published:

July 14, 2017

Last Updated:

July 14, 2017