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KB41022: The wave symbol "〜" in double-byte is displayed as broken character when running a report in MicroStrategy Developer 9.x and 10.x against Oracle database


Stefan Zepeda

Salesforce Solutions Architect • Strategy


The wave symbol "〜" in double-byte is displayed as broken character when running a report in MicroStrategy Developer 9.x and 10.x against Oracle database

SYMPTOM:
 
In Strategy Developer 9.x and 10.x, the wave symbol "〜" in double-byte is displayed as broken character when running a report against Oracle database.
 
 
STEPS TO REPRODUCE:
 
 
 

  • Create a table with 2 columns in an Oracle Database like this:
     
    AA (varchar2), BB (nvarchar2)
  • Insert a wave symbol ‘〜' (down-up dash) and a tilde symbol ‘~' (up-down dash) in double-byte to table. The table is displayed in hex format, as shown below:
     
ka02R000000kVbKQAU_0EM440000002D95.png
  • In Strategy Desktop, create an attribute against the table created at step 1 like this:
     
    Form / Expression
    ID / AA 
    DESC / BB
  • Run a report with the attribute created at step 3 in the row, note that the wave symbol `~` in double byte is displayed as `?`, as shown below:
     
     
ka02R000000kVbKQAU_0EM440000002D98.png
  •  
    NOTE: The issue does not happen in Strategy Web, as show below:
     
     
ka02R000000kVbKQAU_0EM440000002D96.png

 
CAUSE:
 
This is a known issue with Strategy Developer 9.x and 10.x.
 
 
ACTION:
 
Contact Strategy Technical Support for an update on the status of this issue.
 
 
 
 


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Knowledge Article

Published:

May 31, 2017

Last Updated:

May 31, 2017