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KB411265: "Error: Failed dependencies" error message appears when trying to install Teradata Driver 12 on a MicroStrategy Intelligence Server 9.x Unix/Linux machine


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When trying to install the Teradata driver version 12 on a Unix/Linux machine users receive a failed dependencies error message

SYMPTOM:
When trying to install the Teradata driver version 12 on a Unix/Linux machine users receive the following error message:
 
 
Sample Code/Error
# rpm -ivh tdodbc-12.00.00.01-1.i386.rpm
error: Failed dependencies:
 
 
../../../tdodbc_nt/redhatlinux-i386/src/tdconndlg/release/../../driver/r
elease/tdata.so is needed by tdodbc-12.00.00.01-1.i386
        libXm.so.2 is needed by tdodbc-12.00.00.01-1.i386
 
 
 
CAUSE:
This is a known issue with Teradata Driver version 12 installation
 
ACTION:
In order to successfully install the Teradata Driver users will need to install the Teradata GSS Client first then install the Teradata ICU libraries. Following that users will need to install the todbc rpm using the --nodeps option as below:
 
rpm -ivh todbc-12.00.00.01-1.i386.rpm --nodeps
 
For more details on how to install the Teradata driver on different operating systems refer to the following tech note:
 
TN: 11349 - How to install Teradata ODBC Driver Version 3.04.00.00 and higher
 
 
  
 
KB411265


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Knowledge Article

Published:

June 9, 2017

Last Updated:

December 31, 2018