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KB41270: MicroStrategy Developer Preferences options are expanded so big that some options are being cutoff.


Stefan Zepeda

Salesforce Solutions Architect • Strategy


This article describes potential root cause that MicroStrategy Developer Preferences options are expanded so big that some options are being cut off.

SYMPTOM:
Strategy Developer Preferences options are expanded so big that some options are being cut off.
 
Normal Version
 

ka02R000000kbgRQAQ_0EM440000002HNq.jpeg

 
Cutoff version (you can see the user is unable to click the "display hidden objects" option.
 

ka02R000000kbgRQAQ_0EM440000002HNk.jpeg

Users are unable to expand the box
 
CAUSE:
This is not a Strategy Issue. This is something that has to be changed on the computer itself. Two options may solve this issue.
 
ACTION:
Please be aware that changing these options may affect other programs on your computer.
 
1. Please change the screen resolution of your computer screen.
 

ka02R000000kbgRQAQ_0EM440000002HNh.jpeg

 
 
and/or
 
 
2. Please change the text display size
 
 

ka02R000000kbgRQAQ_0EM440000002HNm.jpeg

 
 


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Knowledge Article

Published:

June 12, 2017

Last Updated:

June 12, 2017