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KB41350: The Developer Preferences Window in MicroStrategy Developer is cut off


Stefan Zepeda

Salesforce Solutions Architect • Strategy


This article outlines an issue which is caused due to low screen resolution in MicroStrategy Developer.

SYMPTOM:
The preferences window in Strategy Developer does not show the entire screen. This window can be found by selecting Tools > Developer Preferences. The bottom part of the window is cut off and does not show all of the options available in the Developer preferences window as seen below:
 

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CAUSE:
One possible cause of this issue is low screen resolution.
ACTION:
Adjust the Screen resolution by right clicking on the Computer's desktop and selecting 'Screen Resolution'. Modify the screen resolution to at least 1280 by 960 pixels.
ADDITIONAL TROUBLESHOOTING:
If the above action steps do not resolve the issue, please consider contacting Strategy Technical Support for further assistance.


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Knowledge Article

Published:

April 11, 2017

Last Updated:

April 11, 2017