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KB413971: Unable to run report with metric implemented with R script due to error: "CRSupport::InitR: libR.so: cannot open shared object file: No such file or directory" in MicroStrategy Developer

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Unable to run report with metric implemented with R script due to error: "CRSupport::InitR: libR.so: cannot open shared object file: No such file or directory" in MicroStrategy Developer.

SYMPTOM:
After R integration pack is installed, in Developer, the user fails to run the report which includes metric that is implemented with R script. The following error message would occur:


Analytical Engine plug-in function error:

 
CAUSE:
R integration pack is not properly installed.  Analytical Engine is unable to find the required execution binaries libR.so.
 
ACTION:
Refer to the following tech note and make sure that R Integration Pack has been installed correctly on the Intelligence Server machine and Developer machine.
 
KB43665 - How to use R Integration Pack in Strategy 9.4.x or higher?
 
 

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Knowledge Article

Published:

May 24, 2017

Last Updated:

January 1, 2019