KB41947: " SLSocket55@OldServer, ErrorCode=2310, ErrorMessage=TCP/IP, connection reset by peer. " Error message in Event Viewer caused by SequeLink in Microsoft Windows Server 2003 Enterprise Edition

• Strategy

Error messages may occur in the Windows Event Log after changing the machine hosting the Sequlink service from OldServer to ActualServer.

SYMPTOM:
The following error messages may occur in the Windows Event Log after changing the machine hosting the Sequlink service from OldServer to ActualServer. Notice the references to both machine names in the error Computer and Description entries:


Log Name: Event Viewer Application.evt
Source: SLSocket55
Date: 11/09/2012 16:40:00
Event ID: 0
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: <ActualServer>
Description:
The description for Event ID 0 from source SLSocket55 cannot be found. Either 
the component that raises this event is not installed on your local computer 
or the installation is corrupted. You can install or repair the component on 
the local computer.
If the event originated on another computer, the display information had to be 
saved with the event.

The following information was included with the event:
SLSocket55@<OldServer>,ErrorCode=2310,ErrorMessage=TCP/IP, connection reset by peer

CAUSE:
The error messages are generated due to references in the SequeLink configuration file to the previous machine name. In this specific case the configuration file swandm.ini had a entry referencing the old server machine name.

ACTION:
Search for the old server name in the swandm.ini file and update those entries to the new server name. This file is located in: C:\Program Files\DataDirect\slserver55\cfg\swandm.ini
Here is a sample file which has references to the previous server name (aka OldServer)


Type=2
ServiceHost=<OldServer>
ServiceType=0
ServiceIdentification=SL5_Agent
ServiceDescription= Agent service
ServiceDebugLogPath=C:\Program Files\DataDirect\slserver55\logging
ServiceDebugLogLevel=3
ServiceEventTraceSize=1000000
ServiceAdminAuthMethods=1
ServiceAdminAuthMethods0=Anonymous
ServiceMinThreads=8
ServiceMaxThreads=64
ServiceExecPath=C:\Program Files\DataDirect\slserver55\bin\swagent.exe
ServiceEvQShmMonitorSize=32000
ServiceMessageFile=C:\Program Files\DataDirect\slserver55\bin\swagentmsg.dll
ServiceEventTraceLocation=C:\Program Files\DataDirect\slserver55\tracing
ServiceAdministrator=1
ServiceAdministrator0=everyone
ServiceRegisterTCPPort=1
ServiceName=SLAgent55
ServiceConnectInfo=tcp://Win200332b921m.19995

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Details

Knowledge Article

Published:

April 4, 2017

Last Updated:

April 4, 2017

Log Name: Event Viewer Application.evt Source: SLSocket55 Date: 11/09/2012 16:40:00 Event ID: 0 Task Category: None Level: Error Keywords: Classic User: N/A Computer: <ActualServer> Description: The description for Event ID 0 from source SLSocket55 cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer. If the event originated on another computer, the display information had to be saved with the event.

Type=2 ServiceHost=<OldServer> ServiceType=0 ServiceIdentification=SL5_Agent ServiceDescription= Agent service ServiceDebugLogPath=C:\Program Files\DataDirect\slserver55\logging ServiceDebugLogLevel=3 ServiceEventTraceSize=1000000 ServiceAdminAuthMethods=1 ServiceAdminAuthMethods0=Anonymous ServiceMinThreads=8 ServiceMaxThreads=64 ServiceExecPath=C:\Program Files\DataDirect\slserver55\bin\swagent.exe ServiceEvQShmMonitorSize=32000 ServiceMessageFile=C:\Program Files\DataDirect\slserver55\bin\swagentmsg.dll ServiceEventTraceLocation=C:\Program Files\DataDirect\slserver55\tracing ServiceAdministrator=1 ServiceAdministrator0=everyone ServiceRegisterTCPPort=1 ServiceName=SLAgent55 ServiceConnectInfo=tcp://Win200332b921m.19995