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KB41994: When a user has two addresses that have the same Name or Physcial Address, a 'Problem with duplicated address names' error is thrown when trying to add an address to the user in MicroStrategy 10.x


Stefan Zepeda

Salesforce Solutions Architect • Strategy


When a user has two addresses that have the same Name or Physcial Address, a 'Problem with duplicated address names' error is thrown when trying to add an address to the user in MicroStrategy 10.x.

SYMPTOM:
When a user has two addresses that have the same Name or Physcial Address, a 'Problem with duplicated address names' error is thrown when trying to add an address to the user in Strategy 10.x.

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CAUSE:
This occurs because there is a duplicate name or address for that user.
ACTION:
Check the Deliveries > Addresses list to make sure there is no current address with the same Name or Physical Address. If there is a duplicate change one of the names or addresses.


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Knowledge Article

Published:

June 13, 2017

Last Updated:

June 13, 2017