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KB42018: "Check and update configuration" does not apply when Preconfiguring MicroStrategy Mobile 9.2.1m with MicroStrategy Mobile SDK 9.2.1m


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• Strategy


When preconfiguring MicroStrategy Mobile 9.2.1m with the MicroStrategy Mobile SDK 9.2.1m, the preference setting "Check and update configuration" does not take into effect

SYMPTOM
When preconfiguring Strategy Mobile 9.2.1m with the Strategy Mobile SDK 9.2.1m, the preference setting "Check and update configuration" does not take into effect.
 
STEPS TO REPRODUCE

  • Customize Strategy Mobile 9.2.1m using the following step-by-step instructions - 
     
     
     

    https://resource.Strategy.com/MSDZ/MSDL/921m/docs/mergedProjects/mobilesdk/topics/iPh_Preconfiguring_Strategy_Mobile.htm
     
    However, in Step 1, the following parameter needs to be set within the Mobile Configuration for the device - "Check and update configuration".  Set it to one hour.
     
ka04W000000OdQyQAK_0EM440000002GdT.png
  • Compile and deploy.
  • Open Strategy Mobile 9.2.1m on the mobile device.
  • Change a preference in the existing configuration (on the Strategy Mobile Server).  i.e. Add another project.
     
ka04W000000OdQyQAK_0EM440000002GdQ.png
  • Save the preference change.
  • Wait one hour.
  • Re-open Strategy Mobile on the mobile device.  The change does not appear.

CAUSE
This is a known issue with Strategy Mobile 9.2.1m.
 
ACTION
This issue has been addressed in Strategy Mobile Server 9.4.1 HF2. Upgrade to this version to take advantage of the fix.
 
ADDITIONAL INFORMATION:
 
The Strategy SDK allows you to customize the standard Strategy Web interface, and extend and integrate the Strategy business intelligence functionality into other applications. However, before changing the way Strategy Web products look or behave, it is helpful to understand how the application is built. For more information regarding the Strategy Web architecture or the process of customizing Strategy Web, please refer to Strategy Developer Zone (https://resource.microstrategy.com/msdz/).
 
To access the Strategy Developer Zone, you must have access to the Strategy Knowledge Base, you must have purchased the Strategy SDK, and you must be current on your Strategy maintenance agreement. If you are a US-based business and believe that you satisfy all three of these conditions but you do not have access to the Strategy Developer Zone, please contact Strategy Technical Support at support@microstrategy.com or at (703) 848-8700. If you are an international business, please contact Strategy Technical Support at the appropriate email address or phone number found at http://www.microstrategy.com/Support/ContactUs.asp.
 
 
CUSTOMIZATION WARNING:
 
This customization is provided as a convenience to Strategy users and is only directly applicable to the version stated. While this code may apply to other releases directly, Strategy Technical Support makes no guarantees that the code provided will apply to any future or previous builds. In the event of a code change in future builds, Strategy Technical Support makes no guarantee that an updated version of this particular customization will be provided. In the event of a code change in future builds, Strategy may not be able to provide additional code on this matter even though this customization is provided at this time for this specific build. For enhancements to this customization or to incorporate similar functionality into other versions, contact your Account Executive to inquire about Strategy Consulting assistance.
 
 
 


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Knowledge Article

Published:

June 21, 2017

Last Updated:

June 21, 2017