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KB42073: Error message of "Automation error. The System cannot find the file specified" displays when try to launch MicroStrategy Desktop.


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This Article explains how to deal with the error message of "Automation error. The System cannot find the file specified".

SYMPTOM:

The installation is completed without error. However, error message of "Automation error. The System cannot find the file specified" displays when try to launch Strategy Desktop 9.3.0.
 

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Sample Code/Error
Automation error. The System cannot find the file specified
 

CAUSE:

One possible cause is that the wrong version of Microsoft .Net Framework is installed.
 

ACTION:

Download and install the correct version of Microsoft .Net Framework referring to below Technical Note. After that, reinstall Strategy product.
 
KB39929: "MISSING: Microsoft .Net Framework v4.0" message appears when installing MicroStrategy 9.3.0 on a Windows operating system
 
Third Party Software Installation WARNING:
The third-party product(s) discussed in this technical note is manufactured by vendors independent of Strategy. Strategy makes no warranty, express, implied or otherwise, regarding this product, including its performance or reliability.


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Knowledge Article

Published:

June 7, 2017

Last Updated:

June 7, 2017