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KB42169: "HTTP Error 404.15 - Not Found; The request filtering module is configured to deny a request where the query string is too long" occurs in Chrome when linking many selections to a prompted document with URL API in MicroStrategy Web


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• Strategy


When running MicroStrategy Web in a Chrome browser the error show below appears when linking to prompted document using URL API and passing prompts answers from many different selectors or many selections from one selector. In Internet Explorer, the link does not throw the error below but just doesn't work.

SYMPTOM:
 
When running Strategy Web 9.3 in a Chrome browser the error show below appears when linking to prompted document using URL API and passing prompts answers from many different selectors or many selections from one selector. In Internet Explorer, the link does not throw the error below but just doesn't work.
 

ka04W00000148WBQAY_0EM4400000026st.jpeg

 
Server Error in Application "DEFAULT WEB SITE/Strategy"
Error Summary
HTTP Error 404.15 - Not Found
The request filtering module is configured to deny a request where the query string is too long.
 
STEPS TO REPRODUCE:

  1. Create a report with only Date attribute in the row.
  2. Save as "Report 1".
  3. Open Report 1 and add Date Element Prompt in the filter. Save as Report 2.
  4. Create a dashboard and add Report 2 as a grid object.
  5. Save as Dashboard B.
  6. Create a new dashboard and add Report 1 as a dataset.
  7. Insert a panel stack object.
  8. Add a text object to the panel stack saying "Dashboard B".
  9. Add a slider selector outside of the panel stack on the Dashboard.
  10. Select the panel stack as the target.
  11. Have the slider selector point to Date from Report 1.
  12. Right click on the "Dashboard B" text and go to properties.
  13.  Add a URL API hyperlink to Dashboard B with the slider selector answering the Date prompt.
     

    ./Main.aspx?evt=2048001&src=Main.aspx.2048001&visMode=0&documentID=C42AC8E54DF7CE48353F66A347C44BDC&elementsPromptAnswers ={&CurrentSelectionID:W79&};{&@GUID}


      
    Note: For more information on the CurrentSelectionID refer to KB40099: Ability to pass multiple selections from a selector to a prompted report or document. .
     
  14. Save dashboard as Dashboard A.
  15. Run Dashboard A in Flash mode.
  16. Have the Day slider selector be set to more than 5 months.
  17. Click the text Dashboard B. In IE, nothing should happen.  In Chrome, an error page should show up showing the above error.  If you set the slider to less than about 4 months, the linked document should open.

 
CAUSE:
 
This is a known in Strategy 9.3 where very long URL strings that are past a browser's limitations when passing prompt answers through URL API. This issue has been logged to technology.
 
ACTION:
Strategy will continue to investigate and post updates as soon as they are available.
 
WORKAROUND:
1.Have users select smaller number of selections.
2.Implement a third-party URL shortener to shorten the URL string such as goo.gl.
3.Append the web.config file within \MicroStrategy\Web ASPx to increase the value of maxQueryString="length".
NOTE: This workaround does not apply to Internet Explorer browsers because they have a set URL string limit.
Third Party Software Installation WARNING
The third-party product(s) discussed in this technical note is manufactured by vendors independent of Strategy. Strategy makes no warranty, express, implied or otherwise, regarding this product, including its performance or reliability.
 
 
 


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Knowledge Article

Published:

May 24, 2017

Last Updated:

May 24, 2017