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KB42195: "Shortcut is no longer valid" error message appears when opening up License Manager in MicroStrategy 9.x


Community Admin

• Strategy


SYMPTOM:
 
When clicking on Strategy License Manager 9.x from the Start Menu > Strategy > Licence Manager, the error shown below can occur.
 

ka04W000000OaYDQA0_0EM4400000029fM.png

Sample Code/Error
The item ### that this shortuct refers to has been changed or moved, so this shortcut will no longer work properly.
Do you want to delete this shortcut?
 
CAUSE:
 
The link for the shortcut is missing and the correct path cannot be found.
 
ACTION:
 
Recreate the link in the shortcut link as shown in the image below.
 

ka04W000000OaYDQA0_0EM4400000029fL.png

  
 
 
KB42195


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Knowledge Article

Published:

June 9, 2017

Last Updated:

December 28, 2018