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KB42210: "Error in login" error message is displayed when logging into MicroStrategy Web 9.x with Windows authentication.


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SYMPTOM:
 
After configuring the Intelligence Server to use Windows authentication, linking the Strategy user to a Windows account and setting the login settings in Strategy Web administrator, the user cannot log into Web and gets the following error message:
 

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CAUSE:
 
The configuration changes made prior to the user login may not have been applied on the web server.
 
ACTION:
 
Restart the web server.
 
 


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Knowledge Article

Published:

July 11, 2017

Last Updated:

July 11, 2017