SYMPTOM:
When trying to add/remove components in Strategy 9.x on Windows, the Strategy installer displays the following error messages and then closes:
"Missing Microsoft Visual C++ Redistributable"
"Missing Microsoft Visual C++ Redistributable (x64)"
CAUSE:
The 3rd party installer of
"Microsoft Visual C++ Redistributable" is returning an error message to the Strategy installer which results in the error messages. The installer is located inside the Strategy installation folder in
"Installations\Utilities\3rdParty\vcredist" ACTION:
- Make a copy of the installation folder of Strategy.
- Removed the folder "Installations\Utilities\3rdParty\vcredist" from the new copy of the installation folder.
- Run the installer of Strategy from this new copy of the installation folder.
