KB42318: Logs are not recorded to the System Message Viewer in Narrowcast Administrator Console and the DELogs in MicroStrategy 2021 Narrowcast Server

SYMPTOM:
The System Message Viewer in the Narrowcast Administrator Console and DELogs are not being logged even though services are executing correctly in Narrowcast Server.
 
CAUSE:
Narrowcast Server uses the following three Windows services to create and write logs:

• Strategy Logging Client
• Strategy Logging Consumer
• Strategy Logging Server

 
ACTION:
Check that the Logging Services are started. If they are stopped, start the services and restart the Narrowcast Administrator.