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KB42498: "Failed to create a connection to the database, insufficient information to connect to the data source" error is thrown when trying to connect to a database in Configuration Wizard 9.x and 10.x on Linux (GUI).


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 "Failed to create a connection to the database, insufficient information to connect to the data source" error is thrown when trying to connect to a database in Configuration Wizard 9.x on Linux (GUI).

SYMPTOM:
 
 "Failed to create a connection to the database, insufficient information to connect to the data source" error is thrown when trying to connect to a database in Configuration Wizard 9.x and 10.x on Linux (GUI), when no username or password is supplied.
 
See the screenshot below for the error message:
 

ka04W000000OhWnQAK_0EM4400000029e6.png

 
CAUSE:
 
This error is an ODBC error that is thrown by the database when it does not receive any DB login information.  This is a different scenario than using invalid login information which will throw a different error message.
 
ACTION:
 
Enter a username and password into the appropriate fields and try logging in again.


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Knowledge Article

Published:

May 16, 2017

Last Updated:

May 16, 2017