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KB42510: "$ MSTRExec Error: Exiting with error -1 (0xFFFFFFFF): MIServerControl::ServerInstanceConfigurationImpl::SerializeFromRegistry(): HRESULT 0x8004101c"\r\nerror message appears when changing the name of a project source


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"$ MSTRExec Error: Exiting with error -1 (0xFFFFFFFF): MIServerControl::ServerInstanceConfigurationImpl::SerializeFromRegistry(): HRESULT 0x8004101c"\r\nerror message appears when changing the name of a project source in MicroStrategy

SYMPTOM:
 
The Intelligence Server is unable to startup after changing a project source name.
 
The following error occurs:
$ MSTRExec Error: Exiting with error -1 (0xFFFFFFFF):
MIServerControl::ServerInstanceConfigurationImpl::SerializeFromRegistry(): HRESULT 0x8004101c
 
STEPS TO REPRODUCE:
1: Use Configuration Wizard to create a project source named "test";
2: After step 1 is finished, create a project source named "TEST";
3: Use command "mstrctl -s IntelligenceServer gs" to get the status of I-server
 
CAUSE:
 
The Strategy Intelligence Server does not consider case when reading project source names. It sees that there are two project sources named 'test' and throws an error.
 
ACTION:
 
Please contact Strategy Technical Support for additional assistance.
 


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Knowledge Article

Published:

June 14, 2017

Last Updated:

June 14, 2017