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KB42517: Quick Search is not working on a consistent basis in MicroStrategy Web 9.x


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When searching for an element in a project through MicroStrategy Web 9.x , the Quick Search does not return any results. It works for some elements but not the others.

SYMPTOM:
When searching for an element in a project through Strategy Web 9.x , the Quick Search does not return any results. It works for some elements but not the others. 
CAUSE:
The quick search index is not up to date with the objects that were newly created.
For more details on quick search please refer to:
KB41444: New Quick Search feature in MicroStrategy 9.3.0 Web
 
ACTION:
Disable quick search to delete the old indexes then enable quick search again and update the Indexes.
 

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Please Refer to the following Technotes for additional guidance:
 
KB40303: How to disable Quick Search in MicroStrategy 9.3.0 Web
KB41443: How to enable quick search in MicroStrategy 9.3.0 Web


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Knowledge Article

Published:

June 6, 2017

Last Updated:

June 6, 2017