SYMPTOM:
Maximum number of interactive session per user for project exceeded” error on Strategy Developer and Strategy Web
Error from Strategy Desktop:
Maximum number of interactive session per user for project exceeded while trying to login user {user_name}to project {project_name}
Error from Strategy Web:
The Web Server encountered an unknown runtime error.(Maximum number of interactive session per user for project exceeded while trying to login user {user_name} to project {project_name})
CAUSE:
Strategy has a new feature to restrict number of concurrent interactive project session per user account in Project Configuration.
ACTION:
Increase the number of project session per user account, set value on Project Configuration > Governing > User sessions> Concurrent interactive project sessions per user.
Note:Maximum value of concurrent interactive project session per user is 500.
KB426199