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KB426545: Empty string in HTML attribute form would cause app crashing for MicroStrategy Mobile app 10.3 with ios 8


Min Zheng

Senior Manager, Cloud Support • MicroStrategy


Empty string in HTML attribute form would cause app crashing for MicroStrategy Mobile app 10.3 with ios 8

SYMPTOM:
Empty string in HTML attribute form would cause app crashing for Strategy Mobile app 10.3 with iOS 8.
Follow the steps below to reproduce the issue in Tutorial project:

  1. Create a document using an attribute with HTML tag form.
  2. Insert an empty string element
  3. Run this document in iPad with 10.3 app and ios8. The app crashes. 

CAUSE:
This is a known issue with Strategy Mobile app 10.3 with iOS 8.
ACTION:
This issue has been addressed in Strategy Mobile app 10.4 or above. Please upgrade either Mobile app or iOS version to take the advantage of the fix.
WORKAROUND:
If there is difficulty to upgrade either, replace the empty element with HTML code <BR>. It would be displayed as blank and avoid the crash.


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Knowledge Article

Published:

June 29, 2017

Last Updated:

June 29, 2017