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KB42703: The "Number of past passwords remembered" setting counts an incorrect number of previously used passwords


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• Strategy


Article outlines a known issues whereby the number of passwords remembered setting counts an incorrect number of previously used passwords.

SYMPTOM:
The setting for "Number of past passwords remembered" does not work correctly when users are choosing a password. A user will be able to enter a password used previously that is within the number of past passwords remembered range.
 
STEPS TO REPRODUCE:
1. Set the "Number of past passwords remembered" to a number  (e.g., 5) from Desktop under Project Source (right-click) > Configure Strategy Intelligence Server > Server Definition > Security.
2. Edit a user and set a new password (e.g., 0). 
3. Change the password 5 times to a different value each time.
i. Set password to "1" in the first change.
ii. Set password to "2" in the second change.
iii. Set password to "3" in the third change.
iv. Set password to "4" in the fourth change.
v. Set password to "5" in the fifth change"
 
4. Edit the same user and set the password to "2" or "4" which will result in the error shown below. However, setting the password to "3" will not result in the error.
 

ka04W000000OhcKQAS_0EM440000002HMS.png

 
CAUSE:
This is a known issue in Strategy 9.x.
 
ACTION:
Contact Strategy Technical Support for an update on this issue.
 
 
 


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Knowledge Article

Published:

May 8, 2017

Last Updated:

May 8, 2017