KB42744: "Error in save as (You do not have Write access to the Folder object "Reports".)" error appears when trying to save into the Shared Reports folder in MicroStrategy Web

SYMPTOM:
 
A Strategy user account with the privileges for Server - Reporter, Client - Reporter, and Client - Web, shown below is unable to save objects into the Shared Reports folder.

When the user attempts to save into the Shared Reports folder, they receive the following error message:
 

Error in save as

(User xxxx does not have Write access to the Folder objects 'Reports' in Project xxxx with ID xxxx.)

 
ACTION:
 
Add the user account or the user group the account belongs in to the ACLs for the Shared Reports folder. This can be accomplished following these steps:

• Navigate to the Shared Reports folder: Public Objects > Reports
• Right-click on the folder and select Properties.
• Click on the "Add" button, then navigate and select the desired user or group.
  
  

• Grant the appropriate permissions for the user or group: Modify or Full Control.
  
  

To do this in Strategy Workstation, use the following steps:

• Login to the environment and navigate to Projects - Project - Public Objects
• Right-click the Reports folder and select Properties.

• Select the Security Access tab.
• In the search bar at the top, look for the user or group you want to add and grant the appropriate permissions: Modify or Full Control.