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KB42809: "No available tables were found in the warehouse catalog" error message appears when accessing Salesforce database instance in MicroStrategy Warehouse Catalog 9.4.1


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This article describes an error "No available tables were found in the warehouse catalog" when accessing Salesforce database instance in MicroStrategy Warehouse Catalog 9.4.1

SYMPTOM:
When accessing Salesforce database instance in Strategy Warehouse Catalog 9.4.1 following error message appears:

ka04W000000OaWXQA0_0EM440000002CuN.png

When accessing from DB Query Tool, the tables can be seen.
 
CAUSE:
This can be caused if the out-of-the-box DSN 'Salesforce' is used when connecting to Salesforce, which uses driver 'Strategy OpenAccess for Salesforce':

ka04W000000OaWXQA0_0EM440000002CuJ.png

 
ACTION:
Use Connectivity Wizard to create the DSN pointing to Salesforce, which will use driver 'Strategy ODBC Driver for Salesforce':

ka04W000000OaWXQA0_0EM440000002CuM.png

 
 
KB42809


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Knowledge Article

Published:

June 8, 2017

Last Updated:

December 31, 2018