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KB42856: Error "Unable to find a valid MicroStrategy installation to apply. Ensure that a valid candidate MicroStrategy installation exists. The Installation will terminate now." when installing a Hotfix for MicroStrategy on a Linux platform


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This article explains a possible cause for error message: "Unable to find a valid MicroStrategy installation to apply. Ensure that a valid candidate MicroStrategy installation exists. The Installation will terminate now."

SYMPTOM:
When trying to install a Strategy Hotfix on a Linux platform the following error message shows:
 


Unable to find a valid Strategy installation to apply. Ensure that a valid candidate Strategy installation exists. The Installation will terminate now.

 
CAUSE:
A possible cause is that the Strategy version installed before the Hotfix, it is not the GA (Generally Available) version.
 
ACTION:
Please download the matching Strategy version from the download site.
Alternatively, if the correct Strategy GA version is installed, then please make sure that the installation file has been uncompressed correctly.
42856


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Knowledge Article

Published:

June 8, 2017

Last Updated:

June 8, 2017